Singapore Tuition Agency

Register as a Tutor for Free!

A StarTutor account comes with 20 plus tutor benefits and feature that you should know. Complete the registration form when you are ready.
Email: An account activation link will be sent to your email.
 
Choose a Password: Valid Characters: 0-9 a-z A-z - _
Re-enter Password: Type your password again
 

Personal Particulars

 
Name:
NRIC/FIN: (This cannot be changed later. If a fake identity is reported, your account will be closed permanently.)
Gender: --> (Enter m for male and f for female)
Birthday: (YYYY-MM-DD)
Your age is determined from the year. It is important that it is accurate.
Mobile Number: We broadcast tuition requests via SMS to this mobile number. This is a free service.
Address: (Optional)    Postal Code:
You will be able to see your location relative to tuition requests on the Latest Request map and coordinators will give priority to you if the tuition request is near your home. Your address will never be revealed publicly.
Category:
You can only select the Teacher occupation if you are recognised by MOE. Temporary relief teachers do not select this option. Select part-time tutor only if you are currently working and are giving tuition after work.
Occupation: (Optional)
It can be your job title or where you are currently teaching.

 

Qualifications and Experience

 
Qualification
Experience
Commitment
You need to upload your certificates (O Level, A Level, Diploma, ABRSM, etc.) after creating your account. This field is only if you are still studying in the course/school and do not have the certificate for it (eg. "I am currently studying in SMU, Bachelor of Business).

Important
Your grades and schools are entered for you when you upload for certificates for verification. Only verified certs will give you qualification ratings.

Have you proof-read what you have written? Proceed to the next section.
 

Area Preference

                                 

                   

             

               

                     

                                             

         
 

Subject Preference

Primary:                  

O Level:                                        

A Level:                          

International Baccalaureate:                                        

University:                                        

Music:              

Language:                                  

Computer:                                            

Coaching:            

Interest:                          
 

Anti-Spam Check

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Enter the characters (case-insensitive) as you see on the left. This prevents automated registration spam.
 
 

Terms and Conditions

The terms shown below concern tutors only. See the full terms and condition.
You can skip the terms but read this:
1. We charge a commission of 50% of the first month lesson fees from you for each successful assignment.

2. We will collect the payment from the customer.

3. You teach at the place of the student.

4. You are responsible for the qualification you write. The parent will request to see your certificate on the first lesson.

For Tutors Giving Tuition

  1. Registration

    1. Registering as a tutor with StarTutor is free. However, StarTutor reserves all rights to refuse your application.
    2. Registration requirements:
      1. You must be a Singaporean, Permanent Resident or hold a student pass.
      2. You must be at least 18 years old.
  2. Tutor Account

    1. You will receive an account designation upon completing StarTutor's tutor registration process.
    2. Your account is identified by a unique Tutor Id.
    3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
    4. You agree to
      1. Immediately notify StarTutor of any unauthorized use of your password or account or any other breach of security, and
      2. Ensure that you exit from your account at the end of each session.
    5. StarTutor cannot and will not be liable for any loss or damage arising from your failure to comply with the terms.
    6. StarTutor reserves the right to refuse service, remove or edit content, or terminate accounts.
    7. Tutor whose account has been closed are not allowed to register again.
  3. Tutor Profile

    1. You understand that you are to fill in all personal information as accurately as possible and will not attempt to mislead customers using StarTutor's services.
    2. You understand that all information, data, text, photographs, graphics, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated.
    3. This means that you, and not StarTutor, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via StarTutor.com.sg.
    4. You are not allowed to post contact details (telephone numbers or website address) in your tutor profile. Failure to comply will lead to the termination of your tutor account.
  4. Qualifications and Certificates

    1. You are to:
      1. Fill in your qualifications and results as accurate and complete as possible.
      2. Present your certificates of qualification on the first lesson to the parent or the use the online certificate storage facility.
    2. StarTutor reserves the right to request copies of your original certificates for verification.
    3. You can should the online certificate storage facility available in your StarTutor account to store scanned copies of your certificates.
    4. Only verified certificates will be given qualification rating.
    5. StarTutor reserves the right to change the rating scheme to better meet the needs of customer.
    6. The certificate images are not available publicly. StarTutor will present the certificate images compiled in PDF format to the customer after you have been assigned for the first lesson.
  5. New Request

    1. StarTutor makes a list of current requests available to you online.
    2. You can indicate your interest in the tuition request but being shortlisted for assignment is subjected to the customer's requirement and preference.
  6. Receiving SMS

    1. A StarTutor account entitles you to receive free SMS broadcasts of tuition requests and first lesson reminders.
    2. You can turn off SMS broadcast by updating your account status to 'Busy'.
    3. If you do not respond to more than 10 SMS consecutively, your account status will be set to 'Busy' automatically.
    4. StarTutor does not guarantee that you will receive SMS broadcasts, as it is dependent on your profile write-up, tutor rating and customer's preference.
    5. StarTutor does not guarantee that you will receive the tuition assignment after you receive and respond to the SMS broadcast.
  7. First lesson and Assignment

    1. A representative from StarTutor (hence referred to as Coordinator) will inform you to call the customer before the first lesson begins. You are expected to contact the customer before the first lesson for re-confirmation of the tuition information.
    2. Upon confirmation of the tuition assignment, failure to turn up for the first lesson or any other reasons caused by you resulting in the cancellation of the assignment will lead to the termination of your tutor account. This will be evaluated on a case-by-case basis.
    3. You will receive an SMS reminder with the address and time of the lesson one day before the lesson begins.
    4. If you have not uploaded your scanned certificates to our online certificate storage facility, you need to bring your original certificates on the first lesson.
    5. The customer or the coordinator will inform you if the tuition lesson will be continued.
  8. Cancellation of assignment

    1. There is no contract between you and the customer and there is no commitment to complete a fixed amount of lesson.
    2. The customer can stop the tuition at any time.
    3. There is no trial lesson and you can expect to receive payment for any amount of lessons rendered unless the customer is dissatisfied with the lesson.
    4. If the assignment is cancelled immediately after the first lesson, StarTutor will not levy a commission on you. You are to arrange and collect the first lesson payment on your own.
  9. Commission

    1. StarTutor will collect 50% from the first month as commission upon the completion of 4, 8 or 12 lessons (depending on the agreed long-term frequency of the tuition assignment).
    2. The first month's fee is based on the first 4-weeks of active lessons and is not based on the calendar month.
    3. If any lessons are cancelled during the first 4 weeks, the commission amount remains unchanged based on the agreed long-term frequency. Example: During the 4 weeks of 8 lessons, 1 lesson was cancelled due to holiday. StarTutor will still collect the commission based on 8 lessons and not 7 lessons.
    4. The change in frequency has to be stated clearly by the customer and tutor before the completion of 4 weeks.
    5. StarTutor is not liable for the changes that are unforeseen and uninformed.
    6. If the change has been stated, the commission will be negotiated based on long-term frequency. Coordinators will generally lower the commission if the frequency is to be reduced after the first month, or increase the commission amount based on the second month's frequency if the frequency is increased thereafter.
    7. For any assignments which are agreed to be conducted for less than 8 weeks prior to the confirmation of the assignments, StarTutor will collect 25% instead of 50% from the first 4-weeks of lessons
    8. If the assignment has not been confirmed as a short-term (8 weeks or less) assignment, the commission collected will follow this table for any cancellation before the first month is completed:
    9. If lesson is terminated by customer:
      If cancelled on 1st We collect 0
      2nd 1
      3rd 1
      4th 2
      5th 2
      6th 3
      7th 3
      8th 4
      If lesson is terminated by tutor:
      If cancelled on 1st We collect 1
      2nd 1
      3rd 1.5
      4th 2
      5th 2.5
      6th 3
      7th 3.5
      8th 4
      For more than 8 lessons, we collect 50% of the first month or follows previously agreed commission charges before first lesson.
    10. StarTutor do not allow the collection of upfront payment from the customer on the first lesson.
    11. StarTutor do not allow the commission to be collected in instalments.
    12. StarTutor tries to be fair to the tutor and will look into exceptions.
    13. Any attempt to skip payment of the commission; failure to pay for the commission or unreasonable demands will result in the termination of your tutor account and you will be barred from future registration.
  10. Conduct of Tutor

    1. Although StarTutor has no jurisdiction over the conduct of the tutors, penalties will imposed on tutors who display poor conduct.
    2. Areas where conducts are monitored:
      1. Punctuality. Tutors who are late for the first lesson will have their account closed. If complaints on being late frequently and leaving before the lesson is completed are received, there will be penalties on the tutor's rating.
      2. Responsibility. Tutors who stopped tuition without informing the customer through the phone or in person will have their account closed. SMS or emails are not considered as a means for informing the customer.
      3. Professionalism. Tutors have to concentrate on the lesson at hand. Ratings will be deducted based on the severity of the complaints from the customer.
      4. Dressing. Tutors should dress appropriately for the lesson. Although StarTutor do not impose penalty on inappropriate dressing, customer has the right to reject a tutor based on their dressing.
    3. All complaints lodged against the tutors will evaluated on a case by case basis and tutors will be given a chance to dispute the complaints.
  11. For Tutors under the StarTutor Pro Scheme

    1. In addition to the above Terms and Conditions applicable to all tutors, you agree to:
      1. Keep your online personal schedule as updated as possible.
      2. Update the tutee's progress regularly.
      3. Provide scanned images of a reasonable resolution for all your relevant certificates.
      4. Collect testimonials from current or past customers.
      5. Provide accurate and genuine information on your qualifications and teaching experience.
      6. Have your photo displayed in the StarTutor Pro.
      7. Allow representatives from StarTutor to validate your testimonials with your current or past customers.
      8. Allow a write-up of yourself written by representatives from StarTutor based on details of a face-to-face interview to be posted on StarTutor Pro
      9. Allow 50% of the fees for the first month to be levied as commission. The first month's fee is based on a 4-week calculation and is not based on the calendar month. The percentage of commission is non-negotiable.
      10. Decline taking up future assignments from other tuition agencies.
      11. Pay a one-time registration fee of $60.00 for the provision and maintenance of your StarTutor Pro account.
      12. Provide tuition service to customers to the best of your ability
      13. StarTutor reserves the rights to terminate and/or refuse extension of your Pro account validity if you are deem to be unbecoming of a StarTutor Pro.