You are at Help > Tutor > Account Registration and Closure
Why was my account closed?
There are a few reasons why your account may have been closed:
1. You did not enter any qualification nor upload any certificates
2. The phone number you registered with us is invalid.
3. You did not turn up for a first lesson
4. You were uncontactable for a prolonged period
5. You last login 1 year ago
6. We have receive a complaint from the customer and have begun investigation.
If you find that your account has been closed and wish to enable it again, you may contact us and provide us your email. We will do a review and enable it again.
Number of views: 5309